Privacy Policy

1. Introduction

UnitedBiz.Africa respects your privacy and is committed to protecting personal information in accordance with applicable data-protection laws, including South Africa’s Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect:

From Business Owners

• Name and surname
• Email address
• Phone number
• Business details
• Selected listing package
• Messages submitted via forms

From Website Users

• IP address
• Device and browser information
• Usage data
• Pages viewed and interactions

3. How We Use Information

We use information to:

• Process listing requests
• Contact businesses
• Manage subscriptions
• Improve the Platform
• Provide analytics to premium subscribers
• Respond to enquiries
• Comply with legal obligations

4. Payments

Payment processing is handled by third-party providers. UnitedBiz.Africa does not store full card or payment details.

5. Cookies and Tracking

We may use cookies and analytics tools to understand how visitors interact with the Platform and to improve performance.

Users can manage cookie preferences through their browser settings.

6. AI Features

If you interact with the AI chatbot, your queries may be processed to provide relevant search results. Conversations may be logged for quality and performance improvement.

7. Sharing of Information

We do not sell personal data. We may share information with:

• Payment providers
• Hosting providers
• Analytics services
• Legal authorities where required

8. Data Security

We take reasonable technical and organisational measures to protect personal data.

9. Data Retention

Information is retained only for as long as necessary to fulfil the purposes outlined in this Policy.

10. Your Rights

You may request access to, correction, or deletion of your personal data, subject to legal obligations.

11. Third-Party Links

Listings may link to third-party websites. We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on the Platform.

13. Contact Us

For privacy-related questions, please contact us through the Contact page.