Frequently Asked Questions
Find quick answers to common questions below.
About UnitedBiz.Africa
What is UnitedBiz.Africa?
Whether you are launching a new venture, expanding into new regions, or strengthening an established brand, our listing packages give you a professional presence that builds credibility and drives real enquiries from day one.
Who is the platform for?
UnitedBiz.Africa is designed for small businesses, growing companies, and established brands across Africa that want to be discovered online.
Getting Listed
You can request a listing by completing our online form. Our team will review your details, contact you if needed, and create your listing on your behalf.
Request a ListingListing Packages & Pricing
- Basic – Core business details and contact information
- Enhanced – Additional links and photo gallery
- Premium – Full profile, featured placement, videos, promotions, and analytics
Payments & Billing
Payments are billed monthly and are typically processed securely through a trusted payment provider, unless customers prefer to pay manually via bank transfer (EFT).
Visibility & Promotions
Yes. All listings can feature promotional offers, such as limited-time discounts, which appear directly on your profile and in search results.
Analytics & Performance (Premium Listings)
Premium listings receive access to basic performance insights, such as:
- Business Listing views
- Listing Interactions
- Listing Visit sources
- WhatsApp and call button clicks
- Email and Website visits
These metrics help you understand how customers are engaging with your listing.
AI Search & Chatbot
The AI chatbot allows users to search for businesses using natural language, such as “Find a plumber in Durban.” It helps guide users to relevant listings on the platform.
Support & General Questions
You can reach us through the Contact page or via our support channels listed on the website.
Contact UsStill Have Questions?
Need More Help?
If you couldn’t find the answer you were looking for, feel free to contact our team or request a listing today.
Ready to Put Your Business on the Map?
Join UnitedBiz.Africa today and start connecting with customers who are actively searching for services like yours.
